Here are the key points from the interview with Chris Boyd at Something More:
Human Connection
It’s important to be seen and establish a human connection among your peers. Set up a webcam and try not to worry about your background.
Daily Schedule
Start a habit—whether it be drinking coffee, dressing up for work, or even a short work-out. It will help keep your nerves calm. And when you’re calm, it will resonate with your clients, which they will remember.
Technology: Group Chats
Create some collaboration tools or Group IMs with your team. These are for urgent needs that require immediate attention.
Tip: You can use a software like Microsoft Teams, Google Hangouts, Salesforce Chat, Slack, or Zoom Chat.
Technology: Online Management System
In case of disasters and emergency like Covid-19, it’s best to access all your important documents and management systems online.
Technology: Phone System
It’s very important to stay in touch with your clients. So, set up a forwarding system with your phone or in your email signature, with the information on how to reach you for urgent matters.
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