Learn techniques to clarify your ideal client, services and delivery, and provide a consistent, predictable client experience that both staff and clients can rave about.
THIS COURSE WILL HELP YOU TO:
Identify the client segments that provide the highest revenue
Chart the client experience
Set clear expectations about fees and service
Onboard more profitable, less needy, clients
Off-board clients who aren’t a fit
THE BENEFITS:
Retain and Attract top tier clients
Receive rewarding referrals from satisfied clients
