Client Segmentation: Why Clarifying and Limiting Our Business Actually Helps it to Grow
Like the adage goes, you can’t please everyone. And, you shouldn’t try or your business will pay the price. Click here to find out how client segmentation clarifies and limits our business, but in doing so, grants it the resources and capacity to provide better service and grow.
Offboarding 101: How to Say Goodbye to Not-Fit Clients
Off boarding is a strategic planning solution for advisors either working with too many clients or working with clients who no longer fit into a firm’s ideal client profile and drain a firm’s capacity to provide quality service.
Managing vs. Mentoring Staff: How Leadership Styles Affect the Potential for Growth
Why do some businesses thrive year after year while others struggle to make it day in and day out? Essentially, it comes down to leadership. Click here to learn more about the invaluable and fundamental leadership style that makes all the difference.
Organizational Change Strategies: Why Mindset Matters More Than Quick Fixes
It can be painful to admit, especially as a business leader, that you don’t have all the answers. The only way to truly transform a business is by taking a look at the overall wellness of the firm.
True Story: How $600 million AUM Advisory Firm improved profitability and culture
Clarifying responsibilities helped this firm boost profits, reduce stress, and transform operations—see what changed in just one year.
Preventing Workplace Burnout: A Proactive Approach
Over the past decade, there has been no shortage of debate over whether workplace burnout is a “real” condition or a scapegoat for employees. It’s difficult to substantiate a syndrome or condition when there is no quantitative way to measure it.
True Story: How Off Boarding Clients Improved the Client Experience and Sustainable Growth
Discover how advisory firms can scale operations without burning out by offboarding clients and streamlining services for sustainable growth.
Shiny Object Syndrome or S.O.S. Cry for Help?
As entrepreneurs and small business owners, we are hard-wired to be problem-solvers. When something isn’t working, it is in our nature and in support of our passion that we commit to finding a solution. The first step to de-cluttering the mess and freeing yourself…
Getting the “Buy In” for Change: Addressing Collaboration
Business leaders find themselves needing to strategize and implement fresh, new initiatives. More often than not, these initiatives require the dreaded “c” word—collaboration. The success rests on the team’s ability to come together and work toward a common goal. But why do so many people tend to freak out or step away when asked to collaborate?
Client Segmentation frees you to grow and prosper
To achieve success, firms must decide to service less, off board clients, or hire additional staff. While lowering services or off-boarding clients seems unthinkable, so does adding more staff to manage unprofitable or not-fit clients. Here are 4 tips…