Jen brings 30 years of experience transforming over 1,000+ service businesses to thrive. Her mission is to increase strength, time, and health of organizations so they thrive and reward employees, clients, and communities.
Jen connects strategy with execution, help organizations work smarter, adopt meaningful innovation, and scale for growth. She created methods that reduce change fatigue, accelerate decisions, and avoid costly missteps such as IDEOS™ Lean Process Design, 4WP™ Improvement Plan Visualization, ARC™ Authority Responsibility Career Mapping, LCMS™ Life Career Mission Statements, CXOX™ Client Operations Experiences, and PCM™ Productive Collaboration Meetings. Ultimately, Jen’s work boosts People, Productivity, Profitability, and Presence so leaders see their legacy thrive and positively impact the team, clients, and community.
Jen has taught her methods at national conferences and been published in Inc Magazine, Tech Tools for Today’s High-Margin Practice, Liberated CEO, and multiple publications.
Jen’s humanitarian path includes Good Citizen and Humanitarian Awards in pre-college years, Brighton YMCA Development Advisory Committee Member, Five-Year Brighton Soup Pantry Volunteer, North Andover Town Finance Committee Member, MA League of Women Voters Board Member, Board Member of Peoples Food Pantry and 1836 Meeting House, Founder of 2,000+ member group advocating for funding Public School Improvements, and active giver to Feed America and Under the Bridge Homeless.
Jen’s personal path is led by two adult children, a very understanding husband and pup Sparky, reading HBR Stoics Sinek Brown Grant Osloff McKeown, watching psychological thriller movies, vegetable gardening, and a light workout to maintain mind and body resilience.
