True Story: Preparing For Acquisition
Growth can be exciting. But when growth arrives faster than a company’s internal systems can handle, it can quickly turn into chaos. That…
From streamlining operations and clarifying roles and responsibilities to optimizing your tech stack and removing unnecessary complexity, our Fractional COOs bring decades of hands-on experience helping businesses run stronger and smarter across a wide range of industries. We partner closely with leadership teams to build and implement operational strategies that create real momentum.
The result is a business that runs with greater clarity, stronger accountability, and more consistent execution. Teams regain valuable time, workflows become more efficient, and costly inefficiencies are replaced with systems that support better output at every level. Quality standards are documented and easy to follow, creating a more consistent and positive experience for both your team and your clients.
And for leadership, the shift is immediate: less time spent putting out fires, chasing updates, or carrying operational bottlenecks—and more time focused on growth, strategy, and developing your people. With the right operational foundation in place, your business feels lighter, more organized, and far more equipped to scale with confidence.
Ready to see what My Virtual COO can do for your business?

We'll develop and implement improved operating processes that apply to multiple areas of your business. Leveraging Six Sigma Leanâ„¢, IDEOSâ„¢ and Kaizenâ„¢ methodologies, we'll set you up for continuous process improvement.

We'll help develop quality experiences with less work for your team, service standard documentation and improvements, and communication template design to ensure clarity for your clients & team.

We'll make sure your team has clarity around roles and responsibilities and a positive feedback system required to excel. From identifying skill or capacity gaps, to hiring or career pathing, we'll empower your team and design a future vision that empowers everyone to thrive.

We'll map your current tech stack, identify gaps, redundancies and opportunities to reduce work. Then we will guide the implementation of improvements and find the providers and new tools to support your business's growth.

We'll prepare financial projections that align future goals with today's realities, project staffing and new revenue needs, and ensure your growth plan is aligned and doable.

We'll free up time for your executive team to focus on strategy, growth and talent development, while helping your team foster positive, productive communication among all parties. We'll help leadership prioritize initiatives and lead with easier self-accountability and quicker results.

From sales to marketing to internal messaging, we'll help develop communication standards to improve the experience of prospects, clients, and team members.
Our focus will primarily be on implementing operational improvements to all aspects of your business. We do not directly manage teams or handle performance management.Â
If you utilized our Strategy Services, onboarding takes 1 hour to meet the Integrator and set them up on a few core systems. If you haven’t, onboarding will take 3-4 hours to meet, help them gain an understanding of current needs, the team, and set up access to core systems so they can operate and cocmmunicate easily. We’re confident that your long-term time and cost savings will be worth the initial time commitment.Â
Not at all! Our implementors support and elevate your existing operational leadership on a temporary basis by ensuring the necessary operational improvements are implemented at every level.Â
Growth can be exciting. But when growth arrives faster than a company’s internal systems can handle, it can quickly turn into chaos. That…
Scaling operations from $1.2M revenue to $6.1M revenue in a single year sounds like a dream. But for this company, that dream came with a price:…
When this advisory firm came to My Virtual COO, their COO was exhausted and overwhelmed. She carried the operations, the marketing, the client experience, and…
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Fractional COO & Operations Leader
Tia brings 20+ years of experience leading operations and strategic growth in professional services and finance. She helps organizations build stronger systems, empower teams, and create structure for sustainable success.
Client Strategist
Tracey brings 30 years of experience leading complex transformations across Fortune 500s, mid-market companies, small and family-owned businesses. As a former senior leader at Accenture, she has guided hundreds of C-suite executives through change, translating bold vision into clear strategy, and complexity into confident execution.
Virtual Assistants
Apolz is one of the seasoned virtual assistants at Pepper Virtual Assistants. She specializes in providing efficient and reliable support to businesses and professionals. Her goal is to streamline processes and alleviate your workload, allowing clients to focus on their core responsibilities.
Automation Specialist
Sarah came on board as a full-time project manager with My Clone in 2018. Whether it’s funnel building, data entry, website building, or contact cleanup, our team is always ready to go. When we need that extra push for our clients, Sarah is the one we call. There is nothing our team wouldn’t do for our most valuable asset – you!
Bookkeeper
Beckie, the founder of Balanced Office Solutions, is an expert in maintaining accurate bookkeeping and introducing effective financial strategies. Her attention to detail and commitment to excellence have streamlined financial operations and improved efficiency. Beckie’s passion for providing balanced solutions has earned her a reputation as a trusted financial advisor, empowering small businesses to achieve their goals.
Business Strategist
Devon is a dynamic problem-solver with 20+ years of project management experience. Her leadership style is characterized by collaboration and active listening, which has been instrumental in driving organizational transformation, nurturing strong client relationships, and maintaining unwavering focus.
Business Transformer, Founder
Jen brings 30 years of experience transforming over 1,000+ service businesses to thrive. Her mission is to increase the health of businesses so they can provide knowledge and choices to more employees and consumers.